CNO JoAnn McCollum named “CNO of the Year”
July 31, 2017
Chief Nursing Officer (CNO) JoAnn McCollum has been named “CNO of the Year” by LifePoint Health. The award is given annually to one CNO within LifePoint’s network of more than 70 hospitals who best exemplifies the organization’s core values of honesty, integrity, trustworthiness, compassion and ethical and legal compliance, and who is committed to advancing quality patient care.
“The most effective CNOs are those who are always searching for better ways to support and guide the nursing staff, while improving the patient experience and quality of care,” said Michelle Watson, CNO of LifePoint’s Central Group, “Not only has JoAnn embodied these important characteristics, but she continues to amaze us with her innovative and relentless drive to advance quality care and patient safety at Bolivar Medical Center.”
LifePoint established the CNO of the Year award to honor the crucial role CNOs play in delivering high quality healthcare to their communities. CNOs must excel every day in enhancing clinical care and advancing the safety and wellbeing of patients, while also understanding the financial and operational aspects of the hospital.
“I believe a leader’s true character is revealed when he or she is faced with difficult circumstances,” Watson added. “Several years ago, JoAnn saw that BMC was not meeting the mark on quality. She helped lead the way to an extraordinary turnaround that has resulted in some of the best quality scores across our company and even in the nation. She is a remarkable leader, and we cannot think of a more deserving person to receive this award.”
Since assuming the role of CNO, JoAnn has implemented a number of initiatives to engage employees and medical staff. Most notably, she helped create “The Bolivar Tool,” which is a defined process for nurses and physicians to ensure the delivery of safe and reliable care. It incorporates a multidisciplinary approach to proactively look for opportunities to improve patient care. Today, “The Bolivar Tool” is a recognized best practice used throughout LifePoint Health.